Chief MFS Solution Architect

2 weeks ago

Johannesburg, Gauteng, South Africa Ericsson Full time
Transform the lives of millions through innovative mobile financial services solutions. As the Chief MFS Solution Architect at Ericsson, you will lead a team of experts to design, develop, and deliver cutting-edge solutions that empower financial inclusion. With your strong background in team leadership and solution design, you will drive the rollout of Ericsson Wallet Platform and shape the future of mobile financial services.

About the role:

- Be in full control of Contractual scope and solution requirements.
- Setup and execute technical design authority model according to best practices in MFS domain.
- Align with Product Management team to secure alignment of Roadmap and strategy towards Customer need.
- Acts as escalation point for Mobile Financial Services deployment projects and programs in relation to design and solution integration activities.
- Be responsible for quality assurance for deliverables from MFS Solution architects and or MFS Business Analysts.
- Grow capabilities of the team.
- Ensure compliance and ethics and exhibit exemplary role-model leadership behaviors.
- Support in Recruitment best FinTech competence available on market ensuring diversity.
- Ensure delivery execution according to contract/assignment and KPI/SLA/targets.
- Manage Execution as per Work Level Agreements and Service Level Agreements along with management of customer escalations.
- Stimulate consultative approach along with adjustment ways of working to local customs with consideration to Code of Conduct and local OHS.
- Compose productive teams Manage business continuity Ensure Customer Satisfaction Secure that financial, quality, OHS and performance measurements are in place and continuously measured.
- Contribute to customer meetings along with building long lasting customer relations.
- Identify & implement best practices, drive improvement programs, participate in external/internal networks.
- Ensure adherence to global processes, methods & tools.
- Drive strategy development, identify and address barriers to performance and drive change management according to set goals.
- Implement standardization and reuse across the various MFS program verticals.

What we look for:

- 10-15 years of experience in team leadership positions within the telecom and/or ICT industry.
- 5+ years of FinTech experience as technology partner for major telecom operators.
- Hands on experience on Ericsson Wallet Platform is a plus.
- Continuous Integration/Continuous Deployment experience.
- Result oriented with customer first attitude.
- Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies.
- Can handle stressful and ambiguous situations.
- Ability to work across a variety of different delivery unit types (complexity, maturity, scale).
- Developed analytical skills to identify trends, inefficiencies, and value realization opportunities.
- Very good understanding of Ericsson Business Process, Financial and Delivery models.
- Strong business, operation, and financial skills.
- Good at handling resource planning and competence development.
- University degree in Technology or Economics, preferably MSC, MBA or equivalent.

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