Senior Account Manager
5 days ago
Job Title: Senior Account Manager
About the RoleWe are seeking a skilled and experienced Senior Account Manager to join our team at Architectural Services. As a key member of our account management team, you will be responsible for building and maintaining strong relationships with our clients.
Main Responsibilities:
- Manage client accounts to ensure excellent customer service and high levels of satisfaction.
- Develop and implement effective account plans to meet client needs and drive business growth.
- Collaborate with internal teams to deliver seamless service and support to clients.
- Provide regular reporting and updates to stakeholders on account performance and progress.
- Identify opportunities for new business development and work closely with colleagues to explore these opportunities.
Requirements
- Minimum 3 years' experience in a similar role, preferably in a fast-paced and dynamic environment.
- Proven track record of delivering excellent customer service and driving business growth.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
- Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
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