Software Release Manager

4 days ago


Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

Job Description

This role requires a highly skilled and experienced Software Release Manager to lead the delivery of accurate releases with minimal impact on customer service cost. The ideal candidate will have a strong background in software release management, configuration management, or a related field, with extensive experience with Jira and Service Now.

About the Role

The successful candidate will be responsible for driving business profitability through cost management using Information Technology solutions. This involves establishing, aligning, and managing target and budget goals while ensuring effective control of costs for various functional areas to increase cost efficiency.

As a key member of the IT team, you will deliver exceptional service that exceeds customers' expectations by resolving queries quickly and effectively. You will also cultivate and manage objective working relationships with stakeholders, including end-users, SMEs, project managers, and senior staff members.

Key Responsibilities

  • Plan, control, and facilitate the Change Process to source, install, and maintain new IT software releases for the business.
  • Ensure compliance with legislative and audit requirements, understanding and implementing all steps within IT development and governance.
  • Manage agreed IT Software projects to ensure successful implementation within agreed timelines, investigating the integrated nature of the software project and distributing requirements to affected Business units.
  • Analyse and develop business improvements based on data analyzed, incorporating internal and external benchmarking data into IT Software Project Planning.

Requirements

To be successful in this role, you will need:

  • A BSc Eng, BSc Informatics degree or any other related qualification.
  • 5+ years of experience in software release management, configuration management, or a related field.
  • Extensive experience with Jira and Service Now.
  • Experience in working with DevOps and Agile methodologies.
  • ITIL Foundation or other relevant certifications are a plus.

What We Offer

We offer a competitive salary range of R1,200,000 - R1,800,000 per annum, depending on experience, as well as opportunities to network, collaborate, and innovate. If you are a curious, courageous, and innovative individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.


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