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Restaurant Operations Manager

2 months ago

CapeTown, South Africa The Recruiters Full time
Restaurant Senior Manager Job Description

Our client, a reputable restaurant establishment, is seeking a highly skilled and experienced Senior Manager to lead their day-to-day operations. The ideal candidate will possess strong leadership skills, a deep understanding of meat and wine, and a passion for delivering exceptional guest experiences.

Key Responsibilities:
  • Operational Management:
    • Oversee daily operations to ensure high-quality service.
    • Monitor performance, improve sales, and maintain compliance with health regulations.
    • Manage supplier relationships, particularly for meat and wine.
    • Address operational issues and maintain high standards.
  • Team Leadership:
    • Recruit, hire, and train staff to meet restaurant standards.
    • Foster a positive work environment and conduct regular team meetings.
    • Ensure staff are knowledgeable about menu items, especially meat and wine.
  • Guest Experience:
    • Ensure exceptional dining experiences and resolve guest inquiries effectively.
    • Maintain a visible presence during peak hours.
  • Meat and Wine Knowledge:
    • Understand meat preparation, cuts, and quality; cutting experience is a plus.
    • Knowledge of wine varietals and pairings to assist guests and train staff.
  • Financial Management:
    • Manage budgets, control costs, and analyze financial statements.
    • Set and monitor financial targets, ensuring optimal guest spending through staff training.
Requirements:
  • Proven experience as a Senior Manager or in a similar leadership role within the restaurant industry.
  • Strong knowledge of meat cuts, preparation methods, costings, etc.
  • Wine experience, with a solid understanding of wine pairings, varietals, and service techniques.
  • Excellent leadership and interpersonal skills.
  • Financial acumen with the ability to manage budgets, control costs, and analyze financial performance.
  • Strong organizational skills, with attention to detail and the ability to handle multiple tasks.
  • Ability to work in a fast-paced, high-pressure environment while maintaining professionalism.