IT Asset Management Specialist

1 month ago


Johannesburg, Gauteng, South Africa Telebest Full time

About Telebest:

We are a leading provider of telecommunications services, committed to delivering exceptional solutions to our clients.

Salary: R 350,000 - R 450,000 per annum

Job Summary:

The IT Asset Coordinator will be responsible for the management and maintenance of our company's telecommunications devices and assets.

Key Responsibilities:

  • Device Provisioning: Ensure timely provisioning of new devices to employees, including configuration and setup.
  • Troubleshooting: Resolve technical issues related to devices and software applications.
  • Lifecycle Management: Oversee the entire lifecycle of devices, from purchase to disposal.
  • Asset Register Management: Maintain accurate records of all company assets, ensuring compliance with company policies.
  • Helpdesk Support: Provide assistance to end-users on device-related queries and concerns.
  • Reporting and Analytics: Generate reports on device usage, trends, and discrepancies, providing insights for business improvement.

Requirements:

  • Experience: 4 years' experience in an IT Service Desk or Call Centre role, preferably in the telecommunications space.
  • Qualifications: Matric, Business Intelligence certificate, relevant IT Diploma or Degree, and ITIL certification.
  • Skills: Proficient computer skills, including Microsoft Office, basic finance knowledge, analytics, and business intelligence background.


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