System Reliability Manager

5 days ago


Stellenbosch, Western Cape, South Africa Entersekt Full time

Skills and Qualifications

A successful candidate for this role will generally possess the following qualifications and skills:

  1. A bachelor's degree or higher education (preferably in Engineering, Computer Science, or IT).
  2. Knowledge of Service Delivery and incident management and escalation processes.
  3. Experience in querying SQL databases for analytical and diagnostic purposes.
  4. Experience with building and maintaining modern monitoring, analysis, and diagnostics systems, e.g., Prometheus, Zabbix, Nagios, Splunk, ELK, Grafana.
  5. Scripting experience: e.g., Bash, Python, or similar for writing new plugins for Nagios.
  6. Strong analytical and problem-solving skills.
  7. Excellent verbal and written communication skills (English Language).
  8. Ability to work flexible hours and shifts, including nights and weekends.
  9. Experience with monitoring tools like Splunk, Datadog, OpsGenie, or similar platforms.
  10. Strong knowledge of AWS CloudWatch and AWS Lambda for setting up alerts and monitoring workflows.
  11. Extensive hands-on experience with Prometheus and Grafana for advanced monitoring and dashboard management.
  12. Proficiency in OpenSearch, Kibana, or equivalent log management tools like Graylog.
  13. Expertise in Kubernetes (K8s) monitoring, preferably with a Certified Kubernetes Administrator (CKA) certification.
  14. AWS Solutions Architect (AWS SA) certification preferred.
  15. Certifications in management or IT service delivery (e.g., ITIL, PMP) are a plus.
  16. Demonstrated ability to work as a team player with excellent collaboration and management skills.


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