Sales Support Associate

1 week ago


Cape Town, Western Cape, South Africa University of Fort Hare Full time

A highly skilled Sales Support Assistant is required by the University of Fort Hare to provide exceptional support to its dynamic sales team. As the first point of contact for new business enquiries, this role will be instrumental in driving sales growth and delivering an outstanding customer experience.

Key Responsibilities:

  • Provide timely and accurate quotations to potential clients
  • Handle customer enquiries via phone or email
  • Develop and maintain a strong understanding of company offerings through continuous product knowledge refreshment
  • Utilize SAP ERP to create quotations, manage sales opportunities, and update the SAP CRM module with relevant activities and opportunity changes
  • Support Consultants in scheduling meetings, assessments, and preparing weekly sales reports
  • Follow up on proposals and quotations through telephonic communication
  • Organize and arrange customer meetings or assessments using MS Outlook

Requirements:

  • Tertiary qualification is desirable
  • Minimum of 3 years' experience in a sales support or similar role
  • Proficiency in Microsoft Office (Excel, intermediate to advanced level)
  • Comfortable with cold calling duties
  • Strong organisational and teamwork skills


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