Head of Fund Services
7 days ago
**Job Description**
We are seeking an experienced Senior Manager to lead our UK Operations - Open Ended Funds team within the SA Global Service Center. As a key member of our organization, you will be responsible for managing, measuring, and improving the efficiency and effectiveness of our operations, ensuring timely and compliant delivery of services to external clients and stakeholders.
**Responsibilities**
- Manage, measure, and improve the efficiency and effectiveness of the UK business unit within the SA Global Service Center.
- Ensure seamless trade capture, confirmation, and settlement processes through NXM, Invest One, and OMGEO/STP Confirms app.
- Supervise security setup, valuations, and corporate actions processing to ensure accurate market data.
- Regularly monitor discrepancies and resolve aged or material items to maintain accuracy in daily cash and scrip reconciliations.
- Process contributions and withdrawals, calculate fee accruals, and determine income distribution rates as part of NAV price calculations.
- Prepare trustee reconciliation packs, distribute them to depositories, and address queries related to certificates and letters.
**Requirements**
- 8+ years of experience in the Open-Ended product sector, with a minimum of 3 years in operational leadership roles.
- Proven leadership qualities, strong project management capability, and excellent numeracy, logical, and analytical approaches.
- Strong technical knowledge of middle and back-office services and processes, including upstream and downstream processes and risks.
- The ability to design new processes and conceptualize systems to support those processes.
- Prior experience in liaising with internal and external clients under outsourcing arrangements.
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