Pharmacist - Medication Specialist

3 days ago


Bloemfontein, Orange Free State, South Africa Clicks Group Limited Full time
Job Overview

We are seeking an experienced Pharmacist to lead our retail pharmacy operations. As a key member of our team, you will be responsible for ensuring the efficient operation of our dispensary and providing high standards of pharmaceutical care.

The successful candidate will have a strong background in retail pharmacy, with excellent communication and interpersonal skills. They will be able to work effectively in a fast-paced environment and provide exceptional customer service.

Key Responsibilities:

  • To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
  • To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
  • To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
  • To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
  • To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
  • To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
  • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised.
  • To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
  • To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.

Requirements:

  • SAPC and relevant legal knowledge
  • Ethical working practice and compliance
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of patient care, professional counselling
  • Knowledge of customer service excellence


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