Customer Service Expert
21 hours ago
Customer Service Expert
About the Role:We are seeking a highly skilled and experienced Customer Service Expert to join our team at beBee Professionals in Welkom.
Key Responsibilities:- Provide exceptional customer service and support to our clients, responding to their inquiries and resolving complaints efficiently.
- Utilize strong communication and interpersonal skills to build rapport with customers and ensure their satisfaction.
- Work collaboratively with our team to achieve customer service goals and objectives.
- A minimum of two years of experience in customer service or a related field.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities effectively.
- Excellent problem-solving skills and ability to think critically.
- Strong time management skills, ensuring timely resolution of customer issues.
- Ongoing training and development opportunities to enhance customer service skills.
- A dynamic and supportive work environment that fosters collaboration and teamwork.
- The opportunity to make a meaningful impact on customer satisfaction and loyalty.
R120 000 - R150 000 per annum (dependent on experience), providing a competitive salary and benefits package.
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