Dental Administrator 2 Position
1 day ago
The Legends Agency is seeking a dedicated and detail-oriented Dental Administrator to join their team.
Job OverviewThis role involves managing out-of-hospital dental authorizations, handling enquiries, and providing timely feedback to improve operational efficiency and ensure an optimal member experience.
The ideal candidate will have a strong background in dental administration, excellent communication skills, and a proven ability to navigate the complexities of dental coding and member support.
Main Responsibilities- Authorization Management: Assist with out-of-hospital dental authorizations and approvals.
- Enquiry Handling: Handle enquiries and provide detailed and accurate feedback to members.
- Information Gathering: Gather and analyze information to ensure smooth administrative processes.
- Communication Standards: Maintain high standards of communication, both written and verbal.
- Member Experience: Promote an optimal member experience by addressing issues promptly and professionally.
- Education: A Grade 12 certificate and a Diploma in an accredited Oral Hygienist program are required. Active registration with the HPCSA as an Oral Hygienist is also necessary.
- Experience: Minimum of 2 years in a dental administrative role, with proven experience in dental coding and out-of-hospital dental processes.
- Skills: Human relations and interpersonal skills, administrative efficiency and organizational abilities, strong problem-solving and information-gathering skills, and excellent written and verbal communication skills are essential.
- A competitive salary commensurate with experience.
- A comprehensive benefits package.
This position offers the chance to contribute to a highly professional and dynamic environment where operational efficiency and exceptional member service are prioritized. Our company values diversity, fairness, and the growth of our employees.
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