Telecommunications Support Specialist

1 month ago


Witbank, Mpumalanga, South Africa beBee Professionals Full time
Job Title: Virtual Support Representative for Telecommunications

We are seeking a skilled Virtual Support Representative to join our team at beBee Professionals in Witbank. The successful candidate will provide technical support to customers via various communication channels, troubleshoot issues, and offer solutions to customer problems.

The ideal candidate should have a strong technical background in telecommunications, excellent customer service skills, and the ability to work independently. Knowledge of customer service software, databases, and telephone systems is also required.

Key Responsibilities:

  • Provide technical support to customers via telephone, email, and other communication channels
  • Troubleshoot customer issues and offer solutions
  • Answer customer inquiries and provide information

Requirements:

  • Strong technical background in telecommunications
  • Excellent customer service skills
  • Ability to work independently
  • Knowledge of customer service software, databases, and telephone systems


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