Event Services Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

Prospect Staffing SA is seeking a highly skilled and experienced Event Services Manager to join their team. The ideal candidate will have a proven track record in managing events of up to 250 guests at a five-star level.

The estimated salary for this position is around R120,000 - R150,000 per annum, depending on experience.

Job Overview

The Event Services Manager will be responsible for overseeing the entire service operation of the restaurant, including training and motivating staff, assisting with queries and guest complaints, and creating and maintaining relationships with guests.

Key Responsibilities

  • Train and motivate all banqueting staff to provide exceptional service to guests.
  • Assist with queries and complaints from guests in a professional and timely manner.
  • Manage the daily operations of the restaurant, including staff rostering and monthly stock takes.
  • Create and maintain strong relationships with guests to ensure repeat business and positive reviews.
  • Daily meetings and handovers with staff to discuss ongoing projects and address any issues.

Requirements and Qualifications

  • A minimum of 2-3 years' experience in a management position in a similar property.
  • Excellent administration and organisational skills, with the ability to work under pressure and effectively deal with difficult guests.
  • Possession of a formal hospitality degree or diploma is preferable, but not essential.
  • Computer literacy and experience with Micros point of sales is essential.

Benefits

As an employee of Prospect Staffing SA, you will receive:

  • A competitive salary range of R120,000 - R150,000 per annum.
  • A comprehensive benefits package, including live-in accommodation.


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