Dealership Customer Liaison Specialist
3 days ago
We are looking for a highly skilled and motivated Service Advisor to join our workshop team at The Talent Room. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring a seamless aftersales experience.
Job Purpose:
To act as the liaison between customers and the workshop team, ensuring a smooth and professional aftersales service experience.
Key Responsibilities:
- Customer Service & Communication:
- Greet customers in a professional and friendly manner.
- Discuss vehicle issues and service needs clearly with customers.
- Maintain strong communication throughout the service process.
Required Skills & Competencies:
- Strong interpersonal and communication skills
- Excellent customer service orientation
- Ability to multitask in a fast-paced environment
- Good understanding of vehicle mechanics
- Attention to detail and organizational skills
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