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Sales Associate

2 months ago

Cape Town, Western Cape, South Africa HomeChoice Holdings Limited Full time

About the Role

The ideal candidate for this position will be responsible for delivering exceptional customer experiences through effective sales and service interactions. Key responsibilities include converting showroom visitors into sales, meeting sales targets, and facilitating order captures and documentation. The successful candidate will possess strong product knowledge, pricing management skills, and the ability to provide customer query resolution and capture payments and refunds.

Key Responsibilities

  • Enhance customer interactions through positive sales and service experiences
  • Manage customer journeys, including account opening and order processing
  • Develop and maintain product knowledge and pricing management
  • Provide exceptional customer experiences
  • Adhere to quality standards
  • Perform general housekeeping duties
  • Contribute to WFS feedback and stock management
  • Support administration and reporting tasks

Requirements

  • Grade 12/Matric (Minimum Required)
  • 1 year's minimum experience in retail
  • Availability to work shifts, weekends, and public holidays
  • Advantageous to have experience in the homewares retail industry

About You

We are seeking an energetic and positive individual with persuasive skills, ability to work independently and within a team, excellent communication skills, good analytical ability, and attention to detail. The ideal candidate will be resilient and change-oriented, with a strong work ethic and commitment to delivering results.

Behaviors We Love

We value candidates who demonstrate the following behaviors:

  • Wow my customer
  • Treat the business as my own
  • Play as a team