Quality Assurance Specialist
3 weeks ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Execustaff. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.
Key Responsibilities:- Analyze customer complaints and develop reports to identify areas for improvement.
- Investigate internal and external quality concerns to ensure compliance with industry standards.
- Participate in the inspection and testing of products and services to ensure quality standards are met.
- Provide training to quality team members on inspection sheets, control plans, and quality alerts.
- Prepare monthly reports on internal scrap rates, customer satisfaction, and head office quality performance.
- Maintain customer KPIs for quality performance, product quality, and warranty status.
- Develop and implement SPIS, SPPS, and labeling for service parts.
- Liaise with external suppliers to ensure calibration of test and measuring equipment and maintain calibration schedules.
- Participate in monthly stock takes and issue audit reports to suppliers.
- Deliver project quality documentation as per milestones.
- Support the Supplier Parts Tracking Team and represent the company in health and safety matters.
- Support the Quality Team to ensure product quality is achieved prior to delivery according to APQP, customer requirements, VDA6.3, and IATF16949 standards.
- Support supplier quality issues and implement quality control measures.
- Conduct internal process and systems audits and issue reports.
- Support the Quality Team to identify and evaluate potential risks and problems of supplier quality, track and urge the completion of corresponding recertification and constant improvement.
- Support the submission of parts and process approvals according to milestones and release them accurately to production.
- Support the formulation of incoming product inspection documents and conduct on-the-job training and assessment for inspection personnel.
- Support the Quality Team in responding quickly to supplier quality problems found in purchase, site, and customer, take containment measures, and follow up to solve them.
- Responsible for product evaluation, developing steps, and process audits.
- Work ability shall meet the specific requirements of the customer.
- Utilize quality tools like APQP, PPAP, SPC, MSA, FMEA, control plans, and IATF16949 quality system standards.
- Familiar with IATF16949 quality system standards and process approach.
- Experience in quality tools – APQP, PPAP, SPC, MSA, FMEA, ISHIKAWA, 5WHY, control plans, IMTE, calibration, drawings, specifications, etc.
- Excellent communication skills to all levels.
- Ability to quickly learn and understand complex components, systems, processes, and machines.
- Good technical problem-solving ability.
- Computer literate (Microsoft Office tools).
- Experience with IATF16949 and VDA6.3 standards of quality systems.
- Experience with process auditing VDA6.3 and IATF16949.
- Familiar with related products and processes, preferably with automotive components.
- Initiative, self-starter with the ability to work independently and as part of a team.
- Knowledge in various steel and plastic forming technologies, preferred.
- Able to work in a multicultural environment.
Essential: Educational Background: National Diploma or Degree in Mechanical or Quality. Preferred: Qualified VDA 6.3 Process Auditor, Qualified IATF16949 internal and 3rd party Process Auditor. Experience: At least 5 years' experience in Quality / Quality Assurance / Quality Engineering in the automotive industry.
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