Quality Assurance Specialist

3 weeks ago


Pietermaritzburg, KwaZulu-Natal, South Africa Execustaff Full time
Quality Assurance Specialist

We are seeking a highly skilled Quality Assurance Specialist to join our team at Execustaff. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.

Key Responsibilities:
  • Analyze customer complaints and develop reports to identify areas for improvement.
  • Investigate internal and external quality concerns to ensure compliance with industry standards.
  • Participate in the inspection and testing of products and services to ensure quality standards are met.
  • Provide training to quality team members on inspection sheets, control plans, and quality alerts.
  • Prepare monthly reports on internal scrap rates, customer satisfaction, and head office quality performance.
  • Maintain customer KPIs for quality performance, product quality, and warranty status.
  • Develop and implement SPIS, SPPS, and labeling for service parts.
  • Liaise with external suppliers to ensure calibration of test and measuring equipment and maintain calibration schedules.
  • Participate in monthly stock takes and issue audit reports to suppliers.
  • Deliver project quality documentation as per milestones.
  • Support the Supplier Parts Tracking Team and represent the company in health and safety matters.
  • Support the Quality Team to ensure product quality is achieved prior to delivery according to APQP, customer requirements, VDA6.3, and IATF16949 standards.
  • Support supplier quality issues and implement quality control measures.
  • Conduct internal process and systems audits and issue reports.
  • Support the Quality Team to identify and evaluate potential risks and problems of supplier quality, track and urge the completion of corresponding recertification and constant improvement.
  • Support the submission of parts and process approvals according to milestones and release them accurately to production.
  • Support the formulation of incoming product inspection documents and conduct on-the-job training and assessment for inspection personnel.
  • Support the Quality Team in responding quickly to supplier quality problems found in purchase, site, and customer, take containment measures, and follow up to solve them.
  • Responsible for product evaluation, developing steps, and process audits.
  • Work ability shall meet the specific requirements of the customer.
  • Utilize quality tools like APQP, PPAP, SPC, MSA, FMEA, control plans, and IATF16949 quality system standards.
  • Familiar with IATF16949 quality system standards and process approach.
Requirements:
  • Experience in quality tools – APQP, PPAP, SPC, MSA, FMEA, ISHIKAWA, 5WHY, control plans, IMTE, calibration, drawings, specifications, etc.
  • Excellent communication skills to all levels.
  • Ability to quickly learn and understand complex components, systems, processes, and machines.
  • Good technical problem-solving ability.
  • Computer literate (Microsoft Office tools).
  • Experience with IATF16949 and VDA6.3 standards of quality systems.
  • Experience with process auditing VDA6.3 and IATF16949.
  • Familiar with related products and processes, preferably with automotive components.
  • Initiative, self-starter with the ability to work independently and as part of a team.
  • Knowledge in various steel and plastic forming technologies, preferred.
  • Able to work in a multicultural environment.

Essential: Educational Background: National Diploma or Degree in Mechanical or Quality. Preferred: Qualified VDA 6.3 Process Auditor, Qualified IATF16949 internal and 3rd party Process Auditor. Experience: At least 5 years' experience in Quality / Quality Assurance / Quality Engineering in the automotive industry.



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