Strategic Partnership Development Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Tower Group Full time

About the Role

At Tower Group, we're seeking a highly skilled Strategic Partnership Development Manager to join our team. As a key member of our organization, you'll be responsible for cultivating and maintaining positive working relationships with our business partners and stakeholders.

Main Responsibilities

  • Cultivate and maintain productive partnerships with our business partners and stakeholders.
  • Develop and implement strategies to drive mutually beneficial relationships.
  • Analyse partnership performance and adapt strategies to add value.
  • Liaise between partners and stakeholders, and our internal team to facilitate communication and execution.
  • Co-ordinate and plan regular interactions to ensure effective collaboration.
  • Maintain an up-to-date CRM database on business partners and stakeholders.
  • Act as the primary point of contact between Tower Group and our business partners and stakeholders.
  • Establish effective relationships with key personnel internally and externally.
  • Identify opportunities to establish new business and new relationships.
  • Manage business partner complaints and pain points to enhance satisfaction.

Key Skills and Qualifications

  • Strong understanding of business and industry trends.
  • Able to develop long-term partnership strategies.
  • Effective written and verbal communication skills.
  • Ability to articulate ideas clearly and concisely.
  • Strong interpersonal, problem-solving, and negotiation skills.
  • Excellent analytical skills.
  • Ability to provide direction and leadership.
  • Results-focused and customer-centric.
  • Proficient in MS Office, including advanced Excel.

About You

We're looking for someone with at least 5 years of experience in a similar service-related company, with demonstrated supervisory and management experience. A postgraduate degree or professional qualification would be beneficial. Strong communication skills, both written and verbal, are essential. Ability and willingness to travel is required.



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