Life Insurance Claims Processor
5 days ago
**Job Description**
At BetterHome Group LTD, we are seeking an experienced Life Insurance Claims Consultant to join our team. This role is responsible for processing and managing life insurance claims efficiently, accurately, and in compliance with regulatory requirements.
The Life Insurance Claims Consultant plays a critical role in maintaining client trust and satisfaction through professional and compassionate interactions.
Key Responsibilities:
- Manage the end-to-end claims process for life insurance, including registration, validation, and settlement of claims.
- Ensure all claims are processed within agreed service level agreements (SLAs) and comply with company policies and regulatory requirements.
- Accurately capture claims information and maintain up-to-date records in the claims management system.
**Requirements**
Minimum Required Qualifications:
- Matric Certificate
- RE5
- NQF5 Wealth Management
- A tertiary qualification in Insurance, Business Administration, or a related field is advantageous.
- Relevant certifications in life insurance or claims processing are preferred.
Minimum Required Experience:
- At least 2 years of experience in life insurance claims processing or a related role.
- Experience in the insurance or financial services industry is essential.
Required Skills & Attributes:
- Strong knowledge of life insurance products and claims processes.
- Excellent communication and interpersonal skills, with the ability to engage empathetically with clients and beneficiaries.
- Proficiency in Microsoft Office and claims management systems.
- High level of attention to detail and accuracy.
- Strong analytical and problem-solving abilities.
- Ability to handle sensitive information with confidentiality and professionalism.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
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