Insurance Assessment Professional

4 days ago


Pretoria, Gauteng, South Africa Santam Insurance Full time

Santam Insurance is seeking a highly skilled Desktop Assessor to join our team. As a key member of our motor claims department, you will be responsible for determining the quantum and merit of segmented motor claims.

The ideal candidate will have a degree or diploma in mechanical related studies or equivalent experience in motor assessing. You will also possess strong technical skills, policy wording interpretation, product training, and claim system training obtained through various training and courses.

Your duties will include handling complaints, queries, and interaction with clients, intermediaries, service providers, internal stakeholders' relationship managers, claims committee, and options from underwriters.

Key responsibilities include:

  • Telephonic, negotiation and conflict handling skills
  • Basic business ethics and financial principles related to claims
  • Time management
  • Change management


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