Customer Experience Owner

7 days ago


Cape Town, Western Cape, South Africa Spur Corporation Full time
Job Description

We are seeking a Customer Experience Owner to join our team at Spur Corporation. As a key member of our product management team, you will be responsible for defining and delivering customer-centric solutions.

Main Accountabilities
  • Create business cases to motivate prioritization of initiatives that improve and drive metrics.
  • Analyse and understand project scope and core objectives through requirements workshops with stakeholders.
  • Elicit detailed, low-level functional requirements and document these requirements.
  • Use relevant data, analysis, and external benchmarks to inform requirements.


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