Assistant Store Manager
3 days ago
Assistant Store Manager - Mr Price Home
Are you a natural leader with a passion for delivering exceptional customer experiences? We're looking for an Assistant Store Manager to join our Mr Price Home team at Vergelegen Plein.
Key Responsibilities:
- Team Leadership: Foster a positive work environment and motivate a team of store associates to achieve sales targets and deliver outstanding customer service.
- Customer Service: Train and coach staff to deliver exceptional customer experiences, ensuring every customer leaves the store feeling valued and satisfied.
- Sales Growth: Collaborate with the Store Manager to implement effective sales strategies, monitor key performance indicators, and drive sales growth.
- Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, to minimize stock losses and ensure accurate stock counts.
- Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
- Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
- Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
- Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
- Compliance: Ensure compliance with company policies, procedures, and safety standards, promoting a culture of safety among staff.
- Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics to inform business decisions.
- Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiatives to drive sales and growth.
- Administrative Duties: Assist with administrative tasks such as scheduling, payroll, and maintaining accurate records.
- Store Maintenance: Oversee store cleanliness, organization, and presentation to ensure a positive shopping experience.
Requirements:
- Grade 12
- 3-4 years' experience in retail
- 3-4 years' management experience
- Sales and service management
- Budgeting
- Computer literate
- Communication skills
- Business understanding of retail trade, brand, customer, and product
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