Migration and Training Expert

3 weeks ago


Cape Town, Western Cape, South Africa Arvo Full time
About the Role

Arvo is seeking a highly skilled Migration and Training Consultant to join their team. As a key member of the corporate solutions team, you will be responsible for training new clients to use the system and advising on best practice SOPs.

Key Responsibilities
  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the company's system for new customers
Requirements
  • Bachelor's Degree in Accounting OR at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint
  • Excel proficiency intermediate
  • Training or consulting experience will be advantageous
  • Customer service / support experience/ Team lead will be advantageous
What We Offer

R20k - R30k p.m. (depending on experience)



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