Junior IT Support Specialist

1 month ago


Cape Town, Western Cape, South Africa CallForce Full time
Technical Support and Facilities Role

We are seeking a skilled and detail-oriented individual to join our CALLFORCE BPO team as a Technical Support and Facilities Specialist. As a key member of our team, you will be responsible for providing top-notch technical support and facilities management services to our organization.

Key Responsibilities:
  • Technical Support: Provide timely and effective technical support for computer systems, hardware, and software used within our organization.
  • Troubleshooting and Resolution: Troubleshoot and resolve hardware and software issues in a prompt and professional manner.
  • Facilities Management: Develop and implement facility maintenance plans and schedules, ensuring compliance with safety and building codes.
  • Record Keeping: Maintain accurate records of all facility maintenance and repair activities.
  • Vendor Management: Manage facility vendors and contractors, ensuring timely and cost-effective services.
  • Emergency Response: Respond to emergency maintenance requests in a timely and efficient manner.
Requirements:
  • Education: Relevant Certificate/Diploma or Bachelors degree in Facility Management, Business Administration, or related field.
  • Experience: 2-3 years of facility management experience or similar role as a coordinator.
  • Skills: Excellent organizational and problem-solving skills, knowledge of building codes and safety protocols, and proficiency in Microsoft Office Suite.
  • Certifications: Certifications such as CompTIA A+ or Network+ are a plus.

If you are a proactive and detail-oriented individual looking to kickstart your career in IT and facilities management within the BPO industry, we would love to hear from you. Apply now to join our team and contribute to our mission of providing exceptional technical support and facilities services to our clients.


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