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Diplomatic Support Specialist

2 weeks ago

Pretoria, Gauteng, South Africa Foreign, Commonwealth & Development Office Full time

Company Overview:

The Foreign, Commonwealth & Development Office is a leading international organisation that promotes the UK's interests abroad and supports British citizens living overseas. As a key member of our team in Pretoria, you will play a crucial role in supporting the morale and well-being of British diplomatic staff and their families.

Job Description:

  • Supporting Staff Well-being:
  • We are seeking an experienced and skilled Community Liaison Officer to provide high-quality support services and advice to British diplomatic staff and their families.
  • As a Community Liaison Officer, you will be responsible for researching, preparing, updating, and completing key returns that go to Headquarters offices in the UK.
  • You will also be responsible for updating key information sources and documents for British Diplomatic staff.

Key Responsibilities:

  • Advise, assist, and support British diplomatic staff and their families considering postings to South Africa and when they arrive and depart the country.
  • Gather/develop and disseminate information and guidance to British diplomatic staff and their families about living in South Africa.
  • Research, update, edit, and maintain multiple information documents and sources for British Diplomatic staff.
  • Provide a welfare, liaison, and engagement role for diplomatic staff and their families.
  • Gather information, produce guidance, and provide returns to London on living costs in South Africa for diplomats, and on a broad range of other areas including, for example, education/schooling, healthcare, local employment, and housing.

Requirements:

  • Degree in a relevant field such as Business Administration, Human Resources, or Social Work.
  • Experience in working with Diplomats or Expat communities.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Fully fluent in English with exceptional written and verbal English.