Senior Admissions Advisor

6 days ago

Cape Town, Western Cape, South Africa iO Sphere Full time

iO-Sphere is looking for a highly motivated Senior Admissions Advisor to join our team in Cape Town. As a key member of our admissions team, you'll play a crucial role in increasing conversion rates of inbound applications and driving growth.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have experience in admissions, recruitment, or B2C sales roles. You'll be responsible for managing outreach to prospective students, handling inbound communications, and using CRM tools to manage the admissions pipeline.

Key Responsibilities:

  • Prospective Student Engagement:
    • Qualify prospective students, schedule interviews, and enroll students in the Experience Accelerator program.
  • Outbound and Inbound Communication:
    • Manage outreach to prospective students through phone, email, chat, with significant time spent on phone calls (2-3 hours per day across 60-100 outbound call attempts).
  • Sales & CRM Management:
    • Use tools like Hubspot to manage the admissions pipeline, ensuring a seamless and scalable process.

Qualifications & Experience:

  • Diploma or degree qualification (not essential).
  • Experience in admissions, recruitment, or B2C sales roles - ideally in a telesales environment.
  • Strong written and verbal communication and interpersonal skills.
  • Experience with CRM tools (e.g., Hubspot) is preferred.

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