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Logistics Manager

1 week ago

Nelspruit, Mpumalanga, South Africa DSV - Global Transport and Logistics Full time
About the Role:

As a Logistics Manager at DSV - Global Transport and Logistics, you will be responsible for managing client relationships in the existing allocated client base and serving as the main point of contact for customers. Your primary goal will be to maintain and grow existing customer base for the allocated region and meet monthly and annual retention targets.

This role requires strong communication and interpersonal skills to foster positive relationships with clients, provide exceptional service, and address any customer complaints or concerns. You will also be responsible for maintaining accurate records of customer interactions, transactions, and enquiries via CRM.

The ideal candidate will have a minimum of 3 years Key Account Management / sales experience, excellent presentation skills, and the ability to investigate and resolve customer complaints in a timely manner.