Current jobs related to Customer Service Expert - Cape Town, Western Cape - SA Commercial Ltd

  • Customer Service Expert

    6 days ago

    Cape Town, Western Cape, South Africa MOTUS HOLDINGS LIMITED Full time

    At MOTUS HOLDINGS LIMITED, we are seeking a skilled Customer Service Expert to join our team.Job DescriptionThe purpose of this role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles.The Customer Service Expert will act as an interface between the technical team and the customer to ensure...

  • Customer Service Expert

    6 days ago

    Cape Town, Western Cape, South Africa PFNonwovens Full time

    Job OverviewPFNonwovens seeks a highly skilled CUSTOMER SERVICE EXPERT to join our team. The successful candidate will be responsible for ensuring that customer service strategy is actioned effectively.Key ResponsibilitiesThe Customer Service Expert will:Assess current customer needs and expectations.Coordinate with production to ensure the smooth...

  • Digital Customer Service Expert

    6 days ago

    Cape Town, Western Cape, South Africa MBA-Exchange Full time

    Digital Customer Service ExpertWe are seeking a highly experienced Digital Customer Service Expert to join our team at Superbalist.com. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, live-chat, or support software.Key Responsibilities:Delight our customers by...

  • Customer Service Expert

    2 weeks ago

    Cape Town, Western Cape, South Africa Logicalis Group (De) Full time

    Job Description  We are seeking a Customer Service Expert to join our team at the Logicalis Group (De). In this role, you will be responsible for providing exceptional customer service to our clients, ensuring that their technical issues are resolved promptly and efficiently. Your primary duties will include handling phone calls, emails, and other...

  • Customer Service Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full time

    Company OverviewDigital Customer Care Company BV is a global contact center company operating in the customer service industry. Our mission is to provide exceptional customer experiences through various communication channels.We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our customer...

  • Customer Service Expert

    1 week ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Job SummaryWe are seeking a vibrant and experienced Customer Service Expert to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via webchat.About the RoleThis is an exciting opportunity to work with a dynamic company that values excellence in customer service. As a Service...

  • Customer Service Expert

    1 week ago

    Cape Town, Western Cape, South Africa Old Mutual South Africa Full time

    At Old Mutual South Africa, we are looking for a talented Customer Service Expert to join our team.Job DescriptionThis is an exciting opportunity for a skilled professional to provide exceptional customer experiences, drive business growth, and develop strong relationships with clients.The ideal candidate will have a strong understanding of customer needs,...

  • Customer Service and Retention Experts

    2 weeks ago

    Cape Town, Western Cape, South Africa Badger Holdings Inc Full time

    We're Badger Holdings Inc, a company that values innovation and customer satisfaction.We're looking for talented individuals who share our passion for delivering exceptional service to our clients.About Our CompanyWe're a dynamic team of professionals dedicated to providing top-notch services to our clients.We believe in fostering strong relationships with...

  • Automotive Customer Service Expert

    2 weeks ago

    Cape Town, Western Cape, South Africa TTEC Full time

    We are seeking a highly skilled and motivated individual to join our team as an Automotive Customer Service Expert. In this role, you will be responsible for providing exceptional customer service to clients in the automotive industry, utilizing your knowledge of products and services to resolve customer issues efficiently and effectively.You will work...

  • Customer Service Ambassador

    7 days ago

    Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full time

    About the CompanyDigital Customer Care Company BV is a dynamic and innovative global contact center company based in Amsterdam, The Netherlands. Our mission is to provide exceptional customer experiences for our clients through a team of skilled and passionate agents.Job DescriptionWe are seeking a highly motivated and enthusiastic Customer Service...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa Accs - Ares Customer Care Solutions Gmbh Full time

    About UsAccs - Ares Customer Care Solutions Gmbh is a leading BPO company that specializes in digital solutions for various industries. Our mission is to drive innovation and excellence in our services, ensuring we deliver value to our clients.The RoleWe are seeking a young, vibrant, and experienced customer-centric individual to join our team as a customer...

  • Customer Service Representative English-speaking

    1 week ago

    Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full time

    Remote job. Start right away.Looking for a varied remote agent role within an innovative global business? Able to speak English? Then we're looking for you Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of English for the position of Customer Service Agent.Our story (the short version)Since our creation...

  • Sales and Customer Service Expert

    5 days ago

    Cape Town, Western Cape, South Africa Hedz recruitment solutions Full time

    About the RoleWe are seeking a results-driven sales professional to join Hedz Recruitment Solutions as a Parts Sales Representative in Cape Town. The successful candidate will be responsible for selling vehicle parts to workshops, garages, and other customers while providing exceptional customer service.Key ResponsibilitiesSell vehicle parts to meet or...

  • Global Customer Experience Expert

    2 weeks ago

    Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full time

    Required Skills and QualificationsTo be successful in this role, you must possess:A strong background in customer service or a related field.Excellent written and verbal communication skills, with the ability to articulate complex ideas in a clear and concise manner.A high level of product knowledge and understanding of company policies and procedures.The...

  • Customer Service Representative English-speaking

    7 days ago

    Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full time

    About Us">Digital Customer Care Company BV is a global contact center company operating in 10+ countries. We offer multilingual customer service to clients across various industries, including automotive, fashion, IT, industrial, e-commerce, travel agencies, and educational institutions.">Job Description:">We are seeking an experienced Customer Service...

  • Customer Service Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa Findojobs South Africa Full time

    About the Role">This is a fantastic opportunity to work as a Customer Service Representative for Findojobs South Africa in Cape Town. As an Insurance Campaign Expert, you will be responsible for providing top-notch customer service and support to our clients.">Key Responsibilities">">Assess individual customer and agent situations to provide quotes, policy...

  • Customer Support Expert

    1 week ago

    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Job SummaryWe are seeking a highly skilled Customer Support Expert to join our team at Isilumko Staffing. As a Customer Support Expert, you will be responsible for providing exceptional support to our driver-partners and riders, ensuring that they receive the highest level of service and support.Key Responsibilities:Deliver in-person support to...

  • Customer Service Lead

    1 week ago

    Cape Town, Western Cape, South Africa Findojobs South Africa Full time

    Our TeamWe are a dynamic and passionate team dedicated to delivering exceptional results. Our team members are experts in their field and are committed to building long-term relationships with our clients and candidates.Job OverviewWe are seeking a highly skilled and experienced Customer Service Lead to join our team. The successful candidate will be...

  • Customer Service Specialist

    7 days ago

    Cape Town, Western Cape, South Africa Ananzi Full time

    About Us: At Ananzi, we're passionate about creating unforgettable experiences for our guests. Our company culture emphasizes employee growth and development, creating a supportive environment where staff can excel.Our Mission: To deliver exceptional service and memorable experiences, exceeding our guests' expectations at every touchpoint. Our team is...

  • Customer Experience Expert

    1 day ago

    Cape Town, Western Cape, South Africa Hedz recruitment solutions Full time

    Hedz Recruitment Solutions is partnering with a leading luxury brand specialist workshop to find an exceptional Customer Experience Expert.This role requires someone who can deliver outstanding customer service and build strong relationships with clients in the Cape Town area.The ideal candidate will have:At least 3 years experience as a Service...

Customer Service Expert

2 weeks ago

Cape Town, Western Cape, South Africa SA Commercial Ltd Full time

Job Title

">

English Support Specialist

">

Job Summary

">

We seek skilled English Support Specialists to join our team.

">

The ideal candidate will have:

">
  • ">
  • 1-2 years of experience in a technical environment or an IT background">
  • Excellent communication skills in English (written and verbal)">
  • A strong focus on customer service and exceptional attention to detail">
  • Proven troubleshooting skills, particularly with new or complex issues">
  • At least 12 months of customer service experience">
  • Interest in providing opportunities for IT students seeking hands-on experience in a technical environment">
  • Nice-to-Have Skills: a passion for technology and problem-solving, familiarity with macOS and iPadOS, experience in retail or hospitality, and knowledge of Zendesk and Point of Sale (POS) systems">
">

Responsibilities

">

The successful candidate will be responsible for:

">
  • ">
  • Providing exceptional customer service and support via phone, email, and chat">
  • Troubleshooting technical issues and resolving problems efficiently">
  • Communicating effectively with customers and internal teams">
  • Working collaboratively with the team to achieve goals and objectives">
  • Continuously improving processes and procedures to enhance customer satisfaction">
">

Requirements

">

To be successful in this role, you will need:

">
  • ">
  • 1-2 years of experience in a technical environment or an IT background">
  • Excellent communication skills in English (written and verbal)">
  • A strong focus on customer service and exceptional attention to detail">
  • Proven troubleshooting skills, particularly with new or complex issues">
  • At least 12 months of customer service experience">
  • Interest in providing opportunities for IT students seeking hands-on experience in a technical environment">
  • Nice-to-Have Skills: a passion for technology and problem-solving, familiarity with macOS and iPadOS, experience in retail or hospitality, and knowledge of Zendesk and Point of Sale (POS) systems">
">

Work Environment

">

We offer a dynamic work environment with opportunities for professional growth and development.