IT Infrastructure Technician

6 days ago


Durban, KwaZulu-Natal, South Africa Ntt Data Full time
Role Summary

The Managed Services Cross Technology Engineer (L1) is a key member of our team, responsible for providing exceptional technical support to our clients. This individual will be responsible for monitoring client infrastructure, identifying potential issues, and implementing solutions to prevent downtime.

You will work closely with clients to understand their needs, provide proactive support, and ensure the smooth operation of their IT infrastructure. The ideal candidate will have a strong understanding of network security, experience in troubleshooting and providing technical support, and excellent communication skills.

Key Responsibilities:

  1. Monitor client infrastructure and identify potential security threats.
  2. Implement solutions to prevent downtime and ensure business continuity.
  3. Collaborate with clients to develop and implement disaster recovery plans.
  4. Stay up-to-date with industry developments and best practices in network security.


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