Senior Client Relationship Manager
2 weeks ago
Job Overview
This is a customer-focused role that requires the incumbent to provide exceptional service to clients. The role involves assisting clients telephonically or face-to-face, adhering to business, process, and compliance rules.
Key Responsibilities
- To provide telephonic and face-to-face service to customers, ensuring high levels of satisfaction and adherence to service standards.
- To adhere to business, process, and compliance rules, maintaining a moderate to high level of technical knowledge.
- To work across product and process relevant to the business area, demonstrating multi-skilled capabilities.
Requirements
- A minimum of 5 years' experience in a similar role, with a proven track record of delivering results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Strong technical knowledge and problem-solving skills, with the ability to work independently and as part of a team.
What We Offer
- A competitive salary of $60,000 - $80,000 per annum, commensurate with experience.
- A comprehensive benefits package, including medical aid, life insurance, and retirement savings.
- Ongoing training and development opportunities, to ensure your continued growth and success.
About Old Mutual
Old Mutual is a leading financial services company, committed to delivering exceptional service to our clients. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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