Medical Compliance Specialist

2 days ago


Johannesburg, Gauteng, South Africa WatersEdge Solutions Full time

About Us

At WatersEdge Solutions, we are the engine room of the business, providing efficient and effective service delivery to clients. Our primary goal is to provide tailored solutions for clients' medical projects.

Your Role

We are seeking a Medical Compliance Specialist to join our dynamic team. As a key member, you will engage with clients during the initial stages of new requests for proposals (RFPs), thoroughly complete compliance reviews, develop commercial proposals for their medical projects, and ensure they rely on us for all their shipping and compliance needs.

Key Responsibilities

  • Bespoke quoting for medical client projects.
  • Conduct compliance reviews for new medical shipment requests, collaborating with internal research and development teams and external parties to investigate shipment compliance requirements.
  • Manage the import of medical supplies for global clinical trials.
  • Coordinate with internal support teams to ensure smooth and efficient service delivery for medical shipments.
  • Provide flexible, innovative solutions and processes to meet medical clients' needs.
  • Conduct comprehensive project handovers to the service team or continue oversight as required.

Customer Relationship Management

  • Liaise with an international pool of medical clients, building and maintaining strong relationships.
  • Conduct client calls to outline pre-compliance requirements specific to medical projects.
  • Work closely with medical clients to manage key projects and ensure their satisfaction.
  • Handle exceptional escalations to resolve medical client issues.
  • Drive deal conversions within the medical industry.

What We Offer

We offer a market-related salary of $120,000 per annum based on experience, a collaborative and innovative team atmosphere focused on medical compliance and logistics, and the opportunity to work in a global environment with exposure to diverse medical projects and clients.



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