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Logistics Operations Manager

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Full time
Job Description

We are seeking a skilled Logistics Operations Manager to join our team at Staff Unlimited. As a key member of our logistics department, you will be responsible for managing the day-to-day operations of our ready-mix concrete supply chain.

**Key Responsibilities:**

  • Request and Order Management: Receive requests for quotation and attend to them within the mandated turnaround time. Coordinate with the operational team to ensure timely fulfillment of customer orders.
  • Dispatch and Routing: Plan and optimize delivery routes for ready-mix concrete trucks based on order locations, traffic conditions, and truck/plant capacities.
  • Customer Service: Serve as the primary point of contact for customers regarding concrete orders, delivery inquiries, and scheduling changes. Resolve customer complaints or issues in a timely and professional manner.
  • Raw Material Management: Monitor inventory levels of raw materials, aggregates, and cement to ensure adequate supply for concrete production.

**Requirements:**

  • Bachelor's degree in a relevant field or equivalent experience.
  • At least 5 years' experience in logistics coordination, preferably within the construction industry.
  • Strong organizational and planning skills, with the ability to prioritize tasks and manage multiple priorities simultaneously.
  • Excellent communication and interpersonal skills.