Client Relationship Director

1 week ago


Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

About the Role:

We are seeking an accomplished Client Relationship Director to lead our customer service team and drive business growth through exceptional client relationships. The successful candidate will have a strong background in customer-facing roles and a proven ability to build and maintain strong relationships with clients.

Key Responsibilities:

  • Relationship Building: Foster deep, trusting relationships with clients, understanding their needs and delivering tailored solutions.
  • Sales and Revenue Growth: Identify opportunities to increase sales and revenue through strategic account management and upselling/cross-selling.
  • Team Leadership: Lead and develop a high-performing team, ensuring excellent customer service and driving business growth.
  • Business Development: Collaborate with internal stakeholders to identify new business opportunities and develop strategies to pursue them.

Requirements:

  • Minimum 5 years' experience in a customer-facing role, with at least 3 years in a supervisory/management position.
  • Proven track record of building and maintaining strong client relationships.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong analytical and problem-solving abilities.
  • Familiarity with industry-standard tools and technologies.

What We Offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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