ServiceNow Solution Designer

3 days ago


Durban, KwaZulu-Natal, South Africa IT Ridge Technologies Full time
About the Role

As a Senior ServiceNow Architect at IT Ridge Technologies, you will play a key part in designing and delivering innovative solutions that meet our customers' needs. With over 10 years of experience in ServiceNow architecture and development, you will lead ITSM, CSM, and LSD implementation projects and ensure seamless integration with other systems.

You will work closely with our technical teams to evaluate new features within ServiceNow and recommend enhancements. Your expertise in ITSM and CMDB modules will help us deliver exceptional customer experiences.

Responsibilities:
  • Solution Architecture: Design and develop solutions and architectures on ServiceNow using industry best practices.
  • Technical Leadership: Lead ITSM, CSM, and LSD implementation projects, ensuring successful integrations.
  • ServiceNow Development: Develop on ServiceNow, including Client Scripts, Server Scripts, Notifications, Inbound/Outbound email integrations, Workflow, and Flow Designer.
  • API Integration: Integrate ServiceNow with other systems using API integrations.
Benefits and Salary

We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off. The salary for this role is $150,000 - $220,000 per year, depending on experience.

Requirements:

To succeed in this role, you will need:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Over 10 years of experience in ServiceNow architecture and development.
  • Extensive experience with ITSM, LSD, CSM, CMDB, and HRSD.
  • Proven track record of handling implementation projects and integrations.


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