Product Specialist

1 month ago


Mokopane, Limpopo, South Africa Epiroc Full time
Job Summary

We are seeking a highly skilled and experienced Product Specialist to join our team at Epiroc. As a Product Specialist, you will be responsible for providing technical support and assistance to customers in the underground mining industry.

Key Responsibilities
  • Installation and commissioning of underground diesel equipment
  • Troubleshooting and technical assistance on underground drilling, bolting, and hauling equipment
  • Optimizing drilling and bolting applications according to underground environments
  • Assisting customers in scheduling and preventive maintenance
  • Conducting regular machine audits and daily inspections
  • Providing training and development opportunities for operators and maintenance staff
  • Sharing best practices and assisting operators in drilling, bolting, and hauling applications
  • Implementing technical service bulletins and modifications as needed
  • Processing warranty claims as needed
  • Performing RigScan on scheduled intervals
  • Coordinating with the technical team at head office
Requirements
  • Technical qualification (trade test)
  • Experience on underground TMM equipment
  • Strong technical background
  • Computer literacy
  • Good customer relations
  • Good telephone manners and skills
  • Good product knowledge
  • Interpersonal skills to work with customers and suppliers
  • Ability to work independently without supervision
  • Presentable to customers in grooming and dress code
About Epiroc

Epiroc is a leading manufacturer of mining and infrastructure equipment. We are committed to protecting your privacy and ensuring a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal or identifiable information from your application.


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