Product Specialist
1 month ago
We are seeking a highly skilled and experienced Product Specialist to join our team at Epiroc. As a Product Specialist, you will be responsible for providing technical support and assistance to customers in the underground mining industry.
Key Responsibilities- Installation and commissioning of underground diesel equipment
- Troubleshooting and technical assistance on underground drilling, bolting, and hauling equipment
- Optimizing drilling and bolting applications according to underground environments
- Assisting customers in scheduling and preventive maintenance
- Conducting regular machine audits and daily inspections
- Providing training and development opportunities for operators and maintenance staff
- Sharing best practices and assisting operators in drilling, bolting, and hauling applications
- Implementing technical service bulletins and modifications as needed
- Processing warranty claims as needed
- Performing RigScan on scheduled intervals
- Coordinating with the technical team at head office
- Technical qualification (trade test)
- Experience on underground TMM equipment
- Strong technical background
- Computer literacy
- Good customer relations
- Good telephone manners and skills
- Good product knowledge
- Interpersonal skills to work with customers and suppliers
- Ability to work independently without supervision
- Presentable to customers in grooming and dress code
Epiroc is a leading manufacturer of mining and infrastructure equipment. We are committed to protecting your privacy and ensuring a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal or identifiable information from your application.
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Product Specialist
1 month ago
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Product Specialist
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Mokopane, South Africa Epiroc Full timeResponsibilities: Installation & Commissioning of underground Diesel equipment Troubleshooting and technical assistance on Underground drilling / Bolting / Hauling equipment Optimize Drilling & Bolting application according to underground environment Assist on right drilling tools and GET are used to ensure optimum drilling / hauling performance ...
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