Information Services Manager
4 days ago
About the Role:
The Information Officer will be responsible for providing business advice, training, and information on Seda products and services to small enterprises. The role also involves making referrals to relevant stakeholders and coordinating branch events and activities.
Main Accountabilities:
- Disseminate information to internal and external stakeholders.
- Make referrals to relevant stakeholders.
- Provide business advice and training to small enterprises.
- Coordinate and facilitate training sessions.
- Maintain and update database records and marketing material.
Essential Requirements:
A Certificate in Business Management or Marketing is required. The successful candidate must have 3-4 years' experience in a customer-oriented environment and knowledge of the small enterprise development sector.
Key Performance Areas:
- Advisory Service
- Communication
- Stakeholder Engagement
- Analytical
- Business Acumen
- Problem-Solving & Decision-Making
- Planning & Organising
- Monitoring & Evaluation
- Performance Driven
- Team Work
- Adaptability & Flexibility
- Policy Adherence
- Negotiation
- Basic Computer Skills
- Office Management
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