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Business Growth Manager

3 weeks ago

Johannesburg, Gauteng, South Africa Ferva Business Partners Full time

About Ferva Business Partners

We are seeking a highly skilled Business Growth Manager to join our team. In this role, you will be responsible for driving customer success and revenue growth through effective account management and strategic planning.

You will develop and execute plans to achieve sales targets, identify new business opportunities, and build strong relationships with clients.

  1. Collaborate with cross-functional teams, including sales, engineering, and marketing, to align strategies and drive business results.
  2. Conduct thorough needs analyses with clients to understand their goals, challenges, and pain points.
  3. Develop tailored solutions to address client needs and improve customer satisfaction.
  4. Monitor and report on key performance indicators, such as sales metrics, customer engagement, and overall customer health.
  5. Leverage data insights to inform business decisions and drive growth.
  6. Stay up-to-date on industry trends and competitor activity to identify new opportunities and stay ahead of the competition.
  7. Maintain accurate records of client interactions, account history, and sales activities in our CRM system.
Requirements
  1. 4+ years of experience in a similar role, preferably in a fast-paced B2B environment.
  2. Proven track record of driving revenue growth and exceeding sales targets.
  3. Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  4. Strong analytical and problem-solving skills, with the ability to collect and analyse data to inform business decisions.
  5. Ability to work independently and manage competing priorities in a fast-paced environment.
  6. Strong knowledge of CRM systems and software applications.
  7. Passion for staying up-to-date on industry trends and best practices.