HVAC Operations Manager

7 days ago

Cape Town, Western Cape, South Africa SFI Facilities Management Pty Ltd Full time

Job Description:

SFI Facilities Management Pty Ltd

We are seeking an experienced and skilled HVAC Technical Manager to join our team. As a key member of our operations department, you will be responsible for managing the technical aspects of our HVAC services, ensuring that our clients receive exceptional service and support.

Responsibilities:
  • Manage the development, assessment, and output of a technical team.
  • Provide exceptional customer service and support by managing client interaction and expectations and resolving problems timeously.
  • Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
  • Assist the team with technical issues, carrying out audit-findings and conducting diagnostics on faulty HVAC systems/equipment.
  • Remain on the forefront of emerging industry practices and provide technical and subject matter expertise and support and guidance to technical staff.
  • Ensure routine site audits and quality inspections are carried out timeously and in line with company requirements and practices.
  • Maintain, drive, and meet service standards.
  • Ensure availability of tools, spares, and consumables.
  • Maintain site file plans and documentation.
  • Estimate and manage job costs (labour + material).
  • Generate quotes and recommendations to clients relating to technical needs and solutions.
  • Action, manage, and monitor WIP from inception to close-out.
  • Keep the Regional Manager informed and advised of any suggestions, staffing requirements, or technical solutions that can be added to the portfolio.
  • Attend client meetings (scheduled / periodic) and submit relevant client and management reports.

Requirements:

Experience:
  • 3 - 5 years experience within similar role (HVAC Technical/Site Supervisor).
  • 5 - 10 years servicing and repairing HVAC equipment inclusive of central part experience (post obtaining your qualification).
  • 3 - 5 years managing staff, performances, appraisals, and development.
  • Proven experience of maintaining standards, driving results, and outputs.
  • Proven experience managing and adhering to SLA's and contractual terms and service.
  • Experience in troubleshooting and diagnostics.
  • Strong management and proven leadership skills.

Qualifications:

  • Air-conditioning and heating, ventilation Trade Qualification (Commercial / Industrial).
  • Valid driver's licence.
  • Valid Gas Handling License.
  • National Diploma/Degree in Mechanical Engineering or related field.
  • Project Management Qualification (advantageous).

Knowledge:

  • Sound testing / troubleshooting / fault-finding knowledge.
  • Ability to manage budgets.
  • In-depth knowledge of installation, maintenance, repairs, and servicing of different HVAC Systems/Equipment including: chilled water systems, cooling towers, pumps, split units, VRF/VRV, packaged units, air-handling units, multistage evaporative cooling, and ventilation systems.
  • Strong administration, organisation, and time-management skills.
  • Knowledge of service, product, and installation methods and standards.
  • Understanding of advanced principles of air-conditioning, refrigeration, and heating.

Skills:

  • Sound computer literacy skills.
  • Strong ability to manage people and drive performance.
  • Excellent Business Acumen skills.
  • Excellent communication skills (verbal and written).
  • Ability to write technical reports aimed at relevant audiences.

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