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Operational Efficiency Expert

7 days ago

Centurion, Gauteng, South Africa WNS Full time

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa.

This role is responsible for mapping and documenting business processes, reviewing procedure manuals, and identifying opportunities for improvement.

Key responsibilities include:

  • Process and data modelling
  • Gathering and analysing information from various sources
  • Translating subject matter expert discussion into process maps and procedures

Requirements:

  • Preference shall be given to certified BPMP or Lean Six sigma professionals
  • Minimum 2-3 years' experience in a business process modelling environment