Holiday Planner

2 weeks ago

Johannesburg, Gauteng, South Africa Cullinan Holdings Full time

We are seeking a Holiday Planner to join our team in Johannesburg. As a Holiday Planner, you will be responsible for providing world-class service to our customers by effectively managing and coordinating the selling and booking of holiday packages.

Key Responsibilities
  • Offer professional travel advice and provide accurate quotations to customers by discussing their requirements.
  • Successfully achieve personal sales targets by actively closing sales and converting quotations to bookings.
  • Effectively manage booking administration processes, including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.
Requirements
  1. Travel and Tourism Certificate
  2. Proficient on a GDS, Amadeus preferred
  3. Excellent numeracy and literacy skills
  4. A minimum of 1 year travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
  5. Practical experience with compiling travel packages and creating costings
  6. Able to work flexible hours (shift work)
  7. Working knowledge of Microsoft Word, Excel, and Outlook
  8. Good geographical knowledge
  9. Thorough working knowledge of the reservations process from input to output
  10. Experience with reading and interpreting contracts
  11. Ability to meet targets and attention to detail is critical
  12. Effective communication skills (effective written and verbal communication)

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