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Technical IT Specialist for Digital Solutions

2 weeks ago

Pretoria, Gauteng, South Africa Rakrec (Pty)Ltd Rakkgalakane Recruitment Full time

About the Role:

  • Deliver exceptional product support to clients via diverse communication channels, ensuring seamless knowledge sharing and technical assistance.
  • Provide after-sales support for on-demand re-equipments, focusing on commissioning and breakdowns within South Africa.
  • Troubleshoot, test, repair, and service technical equipment both in-house and during field visits, guaranteeing optimal performance.
  • Oversee on-site installation, repair, maintenance, and testing to ensure efficient operation of technical assets.
  • Detect errors or technical issues, analyze root causes, and propose viable solutions to resolve problems effectively.
  • Contribute to project assignments, compile reports, and manage paperwork related to all technical activities.

Additional Requirements:

  • Possession of multiple language skills is advantageous for effective communication.
  • Will to travel across South Africa and export markets for technical and commercial support purposes.
  • Familiarity with product ranges and their applications is crucial for success in this role.
  • Assistance with production requirements as needed.