Senior Business Analyst

1 month ago


Johannesburg, Gauteng, South Africa ALOS Innovative Workforce Solution (Pty) Ltd Full time
Senior Functional Analyst

We are seeking a highly analytical and innovative individual to join our team as a Senior Functional Analyst in a dynamic Telco environment.

Key Responsibilities
  • Create detailed requirement documentation, user stories, use cases, and process flows diagrams to ensure clarity and understanding of business needs.
  • Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions that drive business outcomes.
  • Foster a collaborative and high-performing team environment, promoting transparency, trust, and open communication to achieve shared goals.
  • Review business requirements specification and high technical design specifications to ensure alignment with business objectives.
  • Develop and oversee business and functional requirements specifications (FRS) in support of business processes, ensuring clarity and concision.
  • Communicate closely with developers to clarify functional requirements and address any questions or issues, ensuring seamless collaboration.
  • Support the development team in achieving their goals, providing guidance on best practices and Agile principles to drive success.
  • Collaborate with testing teams to define test cases based on functional requirements, ensuring thorough testing and validation.
  • Encourage a culture of learning, adaptability, and innovation within the team, promoting continuous improvement and growth.
  • Collaborate with stakeholders to elicit, document, and prioritize requirements, user stories, and acceptance criteria, ensuring alignment with business goals.
  • Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities, driving business value.
Qualifications and Experience
  • Bachelor's Degree in Business or a related field.
  • Minimum of 7+ years of experience in Business/Functional Analysis or a related field.
  • Experience following an agile methodology, with a strong understanding of Agile principles and practices.
  • Proficiency in tools such as JIRA/Octane, Confluence, draw.io, Miro, and Canva.
  • Exceptional analytical and conceptual thinking skills, with the ability to analyze complex business problems and develop innovative solutions.
  • Telco experience is preferred, but not required.
Preferred Skills
  • Coaching and mentoring, with the ability to develop and guide team members.
  • Process and continuous improvement, with a focus on driving business value and efficiency.
  • Facilitation, with the ability to lead workshops and meetings to drive collaboration and decision-making.
  • Technical proficiency, with a strong understanding of Agile tools and methodologies.
  • Customer focus, with the ability to understand and meet the needs of internal and external stakeholders.
  • Modelling and design, with the ability to develop and communicate complex business concepts.
  • Problem-solving, with the ability to analyze complex business problems and develop innovative solutions.
  • Proven ability to work independently and as a team member, with a strong focus on collaboration and communication.
  • Good communication (written and oral) and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels.
  • Good organizational, multi-tasking, and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.


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