Academic Support Specialist

6 days ago


Bellville, Western Cape, South Africa UWC Online - University of the Western Cape Full time

At UWC Online, we are seeking a highly motivated and proactive Academic Support Specialist to join our team. This role is focused on providing second-level support for tasks related to user services, open scholarship, and research assistance to the University community.

Main responsibilities will include:

  • Supporting Accredited Journals and Transformative Agreements
  • Retrieving and analyzing bibliometric data
  • UWC Scholar activities (Publications and ETDs)
  • Providing research support activities and training programs
  • Delivering in-person and virtual reference services
  • Compiling reports and performing other functions under the designated manager

To be successful in this role, you will need to have a Bachelor of Library & Information Science or an equivalent library qualification, as well as two years' working experience in an academic or research library setting.

The ideal candidate will possess knowledge of library management systems, institutional repositories, citation analysis, online reference platforms, planning and organization skills, and proficiency in MS 365 Office.



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