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Senior Retail Store Leader

2 weeks ago

Bloemfontein, Orange Free State, South Africa Cash Crusaders Retail (Pty) Ltd Full time
About the Role

This senior retail role requires a strong leader who can drive sales growth, improve customer satisfaction, and optimise store operations. As a Senior Retail Store Leader, you will oversee all aspects of store management, including sales performance, employee development, and customer engagement.

Responsibilities
  • Sales Performance: Analyse sales data to identify opportunities for growth, develop strategies to increase revenue, and implement plans to achieve targets.
  • Employee Development: Provide coaching and training to store staff to enhance their skills and knowledge, ensuring they are equipped to deliver excellent customer service.
  • Customer Engagement: Foster strong relationships with customers, gather feedback, and use insights to inform marketing initiatives and improve the overall shopping experience.
  • Store Operations: Oversee store maintenance, ensure compliance with company policies, and implement processes to streamline operations and improve efficiency.