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Area Retail Supervisor

2 weeks ago

Pietermaritzburg, KwaZulu-Natal, South Africa Absolute Pets Full time

About Our Mission

Absolutely committed to providing the highest level of customer satisfaction in the premium pet market, we strive to be leaders in the industry.

We're driven to deliver an unparalleled shopping experience, ensuring our customers find everything they need for their beloved pets.

Job Description

We're seeking an experienced and passionate Area Manager to join our team in KwaZulu Natal.

Responsibilities include:

  • Fostering a culture of excellent customer service across all stores.
  • Leading and developing a high-performing team, ensuring seamless operations and revenue growth.
  • Maintaining strong relationships with store managers, fostering open communication and collaboration.
  • Driving sales performance through effective coaching and mentoring.
  • Ensuring compliance with company policies and procedures, maintaining high standards of housekeeping and cleanliness.
  • Managing inventory levels and optimizing stock rotation, ensuring maximum visibility and appeal.
  • Developing and implementing strategies to enhance customer engagement and loyalty.

Key Qualifications

  • Minimum 2 years of leadership experience in a retail environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Ability to work effectively in a fast-paced environment
  • Highly motivated and results-driven individual
  • Proficiency in Microsoft Office and CRM software
  • Committed to ongoing learning and professional development