Logistics Operations Manager

6 days ago

Johannesburg, Gauteng, South Africa Performability Full time

Company Overview:

At Performability, we are dedicated to delivering exceptional asset-based solutions. Our team of experts works tirelessly to ensure seamless operations and customer satisfaction.

Job Summary:

We are seeking a highly skilled Logistics Operations Manager to join our team. As a key member of our logistics department, you will be responsible for overseeing the administration and management of assets, ensuring timely deliveries and collections, and providing excellent customer service.

Key Responsibilities:

  • Administration & Data Processing:
    • Capture and maintain accurate customer and asset information on internal systems (SAP), ensuring all financial and operational records are up-to-date.
  • Quoting & Invoicing:
    • Generate and manage customer quotes, invoices, and related financial documents, ensuring alignment with fair market value and timelines.
  • Customer Liaison:
    • Communicate professionally with internal teams, external customers, and warehouse teams to ensure seamless asset deliveries, collections, and customer satisfaction.
  • Marketplace & Sales Website Management:
    • Oversee listings, orders, and returns on platforms like Takealot, Amazon, and our internal Re.Works website. Ensure quality control and process compliance.
  • Debtors & Cash Flow Management:
    • Monitor outstanding payments, manage collections, and process relevant purchase orders to maintain healthy cash flow.
  • Short-Term Rental Process:
    • Coordinate contracts, payments, deliveries, and asset returns efficiently, ensuring all documentation is in place.

Requirements:

  • Education:
    • Diploma in Business Administration, Financial Management, or Practical Accounting.
  • Experience:
    • Minimum 5 years' experience in business administration, preferably within asset-based finance or warehousing environments.
  • Skills & Knowledge:
    • Strong administration and attention to detail.
    • Basic accounting knowledge with good numerical skills.
    • Excellent communication skills (verbal & written).
    • Relationship-building abilities.
    • Proficiency in MS Office (especially Excel); SAP knowledge advantageous.
    • Ability to manage multiple tasks and deadlines.
    • Understanding of customer service principles, company policies, and reporting procedures.

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