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Retail Experience Specialist

3 weeks ago

Randburg, Gauteng, South Africa Brownsjewellers Full time

About Our Company:

Browns is a renowned family-owned jeweller that creates exquisite diamond jewellery in South Africa, embodying the country's rich cultural heritage and sophistication.

With a strong emphasis on classic, timeless designs, we have established ourselves as a leading luxury brand, coveted by connoisseurs around the world.

As a Brand Ambassador, you will have the opportunity to join our team of experts and provide unparalleled service to our discerning clientele, showcasing the world's finest jewellery in an elegant and refined manner.

Your Key Responsibilities:
  1. To deliver exceptional service to our clients, exceeding their expectations and building long-lasting relationships.
  2. To leverage your experience to meet and exceed sales targets while maintaining the highest standards of luxury service.
  3. To collaborate with colleagues to drive sales growth and maintain the company's reputation for excellence.
Key Requirements:
  1. A mature and professional approach, with previous experience in luxury retail or high-end sales highly preferred.
  2. Strong communication skills, with the ability to engage a sophisticated clientele.
  3. Knowledge of additional languages is an advantage.
  4. A refined understanding of client service and a natural ability to connect with clients in a meaningful and engaging way.
  5. Flexibility to work retail hours, including weekends and public holidays, as is customary in a luxury environment.