Customer Service Operations Manager
4 days ago
We are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Saflin Consulting (Pty) ltd.
The ideal candidate will have a proven track record of success in customer service management, with expertise in developing and implementing strategies to enhance customer experience across multiple branches.
You will be responsible for leading a team of customer care professionals, providing guidance, support, and mentorship to ensure excellent service delivery standards throughout the organisation.
This is an exciting opportunity to work in a fast-paced environment, where you will be expected to think strategically and develop innovative solutions to drive business results.
About You- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- Proven track record of success in a senior customer service management role, preferably within the automotive or rental industry.
- Strong leadership and people management skills, with the ability to inspire and motivate teams across multiple locations.
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Analytical mindset with proficiency in data analysis and interpretation.
-
Customer Service Operations Director
3 days ago
Durban, KwaZulu-Natal, South Africa Neema International Group Full timeNeema International Group is seeking a Customer Service Operations Director to oversee daily operations of the call center and ensure high levels of customer satisfaction.Job DescriptionThe ideal candidate will have experience in Contact Center Management and Team Management, as well as strong analytical skills to analyze performance data and implement...
-
Customer Service Operations Specialist
5 days ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeAt Hollywoodbets, we are seeking a talented Customer Service Operations Specialist to join our Purple Team. As a key member of our team, you will play a crucial role in ensuring seamless customer experiences across various platforms.This role involves attending to all customer queries related to withdrawals with high accuracy and efficiency. You will be...
-
Customer Service and Operations Executive
2 days ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeOperational Support RoleThe Operational Support role is responsible for providing timely and accurate operational support to our Mobile, Retail, Stakeholders team nationally and assisting the Value-Added Services department with back-end systems administration.Key Tasks:Record sales figures related to all current and potential Value-added services accurately...
-
Senior Customer Service Manager
3 weeks ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeJob title : Senior Customer Service Manager (Withdrawals)Job Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries We have an amazing opportunity for a Senior Customer Service Manager (Withdrawals) be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star? The...
-
Senior Customer Service Manager
4 weeks ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint,...
-
Customer Service Representative
7 days ago
Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full timeJob Description:As a Customer Service Representative with Clicks Group Limited, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. Your key responsibilities will include executing operational activities at the point of sale, maintaining high levels of accuracy when scanning...
-
Customer Service Representative
4 days ago
Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full timeJob OverviewWe are seeking an experienced Retail Operations Specialist to join our team. This role is responsible for delivering exceptional customer service, executing operational activities efficiently and maintaining high levels of accuracy.Main Responsibilities:Customer Service: Deliver superior customer service by acting as a brand ambassador, being...
-
Customer Service Manager Position
4 days ago
Durban, KwaZulu-Natal, South Africa Ethekwini Caterers Full timeEthekwini Caterers is a leading provider of food and beverage services, and we are now looking for a dedicated Senior Customer Care Officer to join our team.This full-time role will be responsible for ensuring that our regional one stop shop functions in accordance with our Unit's vision.Job FunctionThe successful candidate will be responsible for managing...
-
Customer Service Representative
7 days ago
Durban, KwaZulu-Natal, South Africa WNS Full timeAt WNS, we pride ourselves on delivering exceptional customer experiences through our Business Process Management (BPM) leadership.Job OverviewMain purpose is to identify and understand customer needs, providing first-class service that increases profitability while treating customers fairly.We're looking for an individual who can follow clear instructions...
-
Customer Service Representative
23 hours ago
Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full timeJob SummaryThis position involves working as part of a dynamic sales team in a leading health and beauty retailer. The successful candidate will be expected to deliver outstanding customer service, execute operational activities efficiently, and promote products effectively.Provide exceptional customer service by responding promptly to customer inquiries and...
-
Customer Service Representative
23 hours ago
Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full timeWe are looking for a Customer Service Representative to join our team at Dis-Chem Pharmacies in La Lucia. As a key member of the team, you will play a vital role in delivering exceptional customer experiences at point of sale while adhering to company policies and procedures.Main Responsibilities:Record customer transactions accurately and efficientlyEnsure...
-
Customer Service Consultant
4 days ago
Durban, KwaZulu-Natal, South Africa Telesure Investment Holdings Full timeCustomer Service Consultant: Budget Insurance (Afrikaans Speaking) KZNJob Ref # : C0262494Industry : AcademicJob Type : PermanentPositions Available: 1Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africa's leading financial long- and short-term insurance providers. Our portfolio includes South Africa's most loved and...
-
director of operations
34 minutes ago
Durban, KwaZulu-Natal, South Africa Farm Manager SA Full timeMINIMUM REQUIREMENTS Agricultural degree or equivalent Post graduate business qualification would be a strong advantage Minimum of 10 years in farming operations industry with at least 5 years at senior management level Proven sound financial background Proven ability to establish and maintain strong relationships with board, staff, customers and regulators...
-
Customer Service Representative
12 hours ago
Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time**Job Overview**We are looking for a highly skilled Customer Service Representative to join our team at Clicks Group Limited!As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and promoting our products and services.Key Responsibilities:To provide top-notch customer...
-
Customer Service Agent
7 days ago
Durban, KwaZulu-Natal, South Africa WNS Full timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Customer Service Agent
4 days ago
Durban, KwaZulu-Natal, South Africa WNS (Holdings) Limited (ADR) Full timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and...
-
Customer Service Representative
2 days ago
Durban, KwaZulu-Natal, South Africa Ackermans Full timeWe are seeking a dedicated Customer Service Representative to work closely with our customers and internal teams at Ackermans. This challenging role requires a customer-centric approach, with a focus on resolving issues efficiently and maintaining a positive store environment.ResponsibilitiesDeliver exceptional customer service through empathetic listening...
-
Customer Service Representative
3 days ago
Durban, KwaZulu-Natal, South Africa Professional Resources Partners Pty Ltd Full timeJob Overview:This is an exciting opportunity for a skilled and enthusiastic individual to join our team as a Store Assistant. In this role, you will play a vital part in delivering exceptional customer service and supporting the smooth operation of our store.Key Accountabilities:Provide outstanding customer service, responding promptly to customer queries...
-
Customer Service Liaison
3 days ago
Durban, KwaZulu-Natal, South Africa Telebest Full timeTelebest invites applications for a skilled Branch Administrator to join our team in Richards Bay. This role offers an exciting opportunity to work in a dynamic environment and contribute to the success of our branch.Job Description:Customer Service: Address customer inquiries, resolve issues, and provide exceptional service.Logistics Management: Coordinate...
-
Customer Service Ambassador
3 days ago
Durban, KwaZulu-Natal, South Africa Tumaini Full timeTumaini is an exciting opportunity for a skilled professional to join their team as a Customer Service Ambassador.About the Role:The successful candidate will be responsible for coordinating customer service activities within the Manufacturing company in Durban. This includes ensuring that customer needs are met, resolving queries and complaints in a timely...