Software Release Manager

2 weeks ago


Cape Town, Western Cape, South Africa ARCS Full time

About the Role

The Release Manager at ARCS will play a crucial role in ensuring the efficient and reliable delivery of software products to customers.

This role requires an individual with Jira experience to optimise the release process, contributing to the program’s overall success and customer satisfaction.

Key Responsibilities

  • Release Planning and Coordination
  • Process Management
  • Communication
  • Risk Management
  • Quality Assurance
  • Deployment
  • Continuous Improvement

Required Skills and Experience

  • ITIL Foundation or other relevant certifications are a plus
  • Jira Administration certification is highly desirable
  • 5+ years of experience in software release management, configuration management, or a related field
  • Extensive experience with Jira, including configuration, workflow management, and report generation
  • Proven experience in a DevOps environment is highly desirable
  • In-depth understanding of software development lifecycle (SDLC) and agile methodologies
  • Strong project management and organisational skills
  • Excellent analytical and problem-solving abilities
  • Superior communication and interpersonal skills
  • Proficiency in release management and CI/CD tools (e.g., Jenkins, Bamboo, Octopus Deploy) and practices

Key Competencies

  • Leadership: Ability to lead cross-functional teams to deliver high-quality software releases
  • Attention to Detail: Strong attention to detail to ensure reliability and quality in releases
  • Adaptability: Capacity to adapt to changing priorities and manage multiple tasks in a dynamic environment
  • Problem-solving: Strong problem-solving skills to address and resolve issues promptly
  • Collaboration: Excellent collaboration skills to work effectively with diverse teams and stakeholders


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