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Senior Retail Manager

3 weeks ago

Polokwane, Limpopo, South Africa Energia Consulting Full time

About Us

Energia Consulting partners with Carrol Boyes to deliver exceptional customer experiences. As a leading homeware brand, we strive for excellence in every room of the home.

The Role

As a Store Manager, you will be a key member of our Retail Operational team, ensuring best practices are maintained and customers receive outstanding service.

Responsibilities

  1. Drive daily operations to meet sales goals and exceed customer expectations
  2. Lead employees in daily activities such as serving customers, inventory management, and marketing initiatives
  3. Assign tasks to team members and conduct onboarding of new hires
  4. Ensure adherence to health and safety protocols
  5. Monitor and manage inventory levels at store locations
  6. Foster effective staff cover through strategic scheduling
  7. Provide regular reporting on store performance
  8. Motivate staff to achieve their full potential

Qualifications & Experience

  1. Matric / Grade 12 minimum requirement
  2. Additional qualification an advantage
  3. At least 5 years of retail and retail management experience, with proven ability to train employees and drive sales
  4. Strong customer service, stock management, and communication skills
  5. Luxury brand experience beneficial

Required Skills

  1. Team Leadership
  2. Inventory Management
  3. Customer Service Excellence
  4. Staff Development
  5. Performance Reporting

Our team members enjoy comprehensive benefits and a competitive total cost to company package, between R16,500.00 and R18,500.00 per month, dependent on experience.

Equal Opportunity Statement

Energia Consulting is committed to diversity and inclusion in all aspects of our business.