Software Support Professional
2 weeks ago
We are seeking a skilled Software Support Professional to join our team at MC Technology Staffing. As a key member of our technical support team, you will be responsible for providing first-level support for customer concerns and issues regarding software installation and operation. Your expertise in CAD/CAM technical support will enable you to effectively meet the needs of our clients and communicate solutions to end-users via various channels.
Key Responsibilities
- Provide first-level technical support for customer concerns and issues regarding software installation and operation.
- Effectively meet CAD/CAM technical support needs and communicate solutions to end-users.
- Collaborate with clients to understand their technical requirements and provide tailored support solutions.
Requirements
- Minimum 2 years of experience in IT helpdesk/technical support, preferably in software or hardware support.
- Strong knowledge of CAD/CAM systems and software applications.
- Excellent communication and problem-solving skills.
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Software Engineering Professional
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Software Support Specialist
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Software Support Specialist
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CAD/CAM Software Support Specialist
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